161 Vacation Inn

Absolutely loved our stay. Would booked it again for sure.

Megan J - Posted: 4/29/2025

Megan, we really appreciate the kind words and the great review! Hope to host you again soon!

propertyvalet-fr.ca personnelle

Upon entering the house, we thought the main level was just as it was pictured and nicely decorated. However, we did find that there was a very strong smell of wet dog throughout the main level, which was definitely not very welcoming. I thought this was strange that the house would smell like this considering no pets are allowed. We tried to close the master bedroom door at night time and the door would not close. It’s damaged so it does not close properly. Although there is a hot tub outside, there’s really no privacy around you… And it just feels much too open and not very cozy. We noticed in the corners of the master bathroom shower there is mould growing. We also noticed there were stains on the wall in the powder room of the main level. Location was great - close to Blue Mountain village and the spa we went too. Just overall not worth almost $500 per night with all fees included. Was disappointing.

Julie B - Posted: 4/28/2025

The PV Team was very proactive in providing communication about the property. The property was very well maintained and clean, well stocked with all the kitchen amenities you’d need as well as linens and towels.

Renu P - Posted: 4/9/2025

That's wonderful to hear, Renu! We're so glad you enjoyed your stay and we would love to welcome you back.

propertyvalet-fr.ca personnelle

Beautiful and clean place! PV Team was very responsive whenever I had questions. Would stay here again!

Tracy O - Posted: 4/2/2025

Thank you for the wonderful review, we’re so glad you enjoyed your stay. We’re looking forward to your next stay with us!

propertyvalet-fr.ca personnelle

3 Bedroom places with a private hot tub are hard to find at Blue Mountain. Loved these amenities and the condo was a short drive to Blue Mountain. I would definitely stay here again.

Heath B - Posted: 3/24/2025

Hi Heath, great to hear you had such a good time! It was a pleasure hosting you and we hope to see you again!

propertyvalet-fr.ca personnelle

The PV team are fantastic hosts, we stayed at one of their properties in Collingwood as a group of 8. The house was absolutely stunning and immaculate. There was everything and more provided to you in this house, toiletries, laundry, kitchenware, books, boardgames and games for children, Netflix , Roku TV and other streaming services as well as a perfectly maintained hot tub. The PV team was super responsive whenever we had a question usually responding within 45-60 minutes. 10/10 experience and we will be booking again with them! Thank you so much.

Deanna W - Posted: 3/11/2025

We’re so happy to hear you had a great experience! We look forward to hosting you again.

propertyvalet-fr.ca personnelle

thank you for a lovely stay. The place was perfect for two families with young kids. we enjoyed the hot tub!

Jennifer J - Posted: 3/11/2025

Thank you for the wonderful review, we’re so glad you enjoyed your stay. We’re looking forward to your next stay with us!

propertyvalet-fr.ca personnelle

Beautiful space, great for larger groups.

Charlotte R - Posted: 3/10/2025

Thank you! We greatly appreciate your positive feedback and are happy to know that you had a good time.

propertyvalet-fr.ca personnelle

Highly recommend this spot for Blue Mountain. Spacious, clean, and cozy! The PV Team were also super responsive and helpful, making our stay perfect. We will definitely come back next winter season.

James S - Posted: 3/9/2025

We loved hosting you, James! Thanks for your kind words, and we're thrilled to know you enjoyed your stay. Hope to see you again!

propertyvalet-fr.ca personnelle

Great location, only 9 minutes away from Blue Mountain. Fully stocked kitchen and spacious hot tub. Would definitely recommend staying here.

Sean W - Posted: 2/25/2025

Thanks so much for your kind words! We really appreciate the positive feedback and look forward to hosting you again.

propertyvalet-fr.ca personnelle

Beautiful place and great hosts! Perfect for our family of 7!

Fayza A - Posted: 2/19/2025

Thank you for your positive review! We're thrilled to hear that you enjoyed your stay and found our place comfortable. We look forward to hosting you again in the future.

propertyvalet-fr.ca personnelle

Great layout, lots of space and plenty of storage. Close to town and skiing! Would definitely book again next time we're in Collingwood.

Greg B - Posted: 2/18/2025

We're thrilled to know you'd recommend our home, Greg! Thanks so much for the positive review and hope to see you again.

propertyvalet-fr.ca personnelle

Such a comfortable and beautiful stay! The hot tub was perfect and private. We will definitely be staying here again

Pritha M - Posted: 2/4/2025

Your review means a lot to us, Pritha! Thank you for choosing our place, and we can’t wait to host you again in the future.

propertyvalet-fr.ca personnelle

THANK YOU for our stay. It was a perfect place for us to enjoy our weekend away

Julanne S - Posted: 2/4/2025

It was great having you, Julanne! Thanks for sharing your experience. We hope you’ll keep us in mind for your next getaway.

propertyvalet-fr.ca personnelle

Great place. Hot tub was great. Book again when back in the area.

Will W - Posted: 1/30/2025

We're glad to know you feel this way! Hope to see you again soon.

propertyvalet-fr.ca personnelle

We had a great time at this airbnb, the place is gorgeous and the hosts were responsive and helpful. Would definitely return!

Nas F - Posted: 1/28/2025

Nastassja, we’re delighted to hear that you’d love to come back again. It was a pleasure hosting you and we look forward to your next trip! Thank you for staying with us.

propertyvalet-fr.ca personnelle

The space is beautiful and fantastic for a group gathering. The biggest issue was that it lists 8 guests, 5 beds but that is including a pull out which hotels call it out as a pull out. For the price, everyone should get a proper bed. We were a party of 7. Wouldn’t be such an issue if the pullout was high quality.

Meaghan M - Posted: 1/27/2025

Hi Meaghan, we're glad you thought our home was beautiful, and we're happy to have hosted your group. However, it states both in the listing description and "where you'll sleep" section, the exact bed configuration by room, including the living room pull out couch. Sofa beds being counted as beds on a listing is how Airbnb's system works, and any sofa bed indicated at the property counts toward the total number of beds. Due to this, we feel the listing accurately portrays the home you rented. As for the quality, this is the first we've heard this feedback but will certainly consider this when it is time to make upgrades in the future. Thanks again for staying with us.

propertyvalet-fr.ca personnelle

Great place to stay and attentive hosts

Eva H - Posted: 1/23/2025

Hi Evangelia, thanks so much for choosing to stay at our home! We enjoyed hosting your group and we hope you'll consider returning!

propertyvalet-fr.ca personnelle

We really enjoyed our stay. Clear check in and out instructions, fast communication and clean. They even had extra little details through out the house making the stay extra comfortable.

Lauryn C - Posted: 1/7/2025

Hi Lauryn, thanks for being a great guest! We really appreciate your feedback.

propertyvalet-fr.ca personnelle

We stayed at this cozy Airbnb over the holidays while visiting family and friends. The team was very friendly, quick to reply, and responsive whenever we needed anything. It’s in a great location and made for comfortable and welcoming place to stay!

Amanda S - Posted: 1/7/2025

We’re so happy to hear you had a great experience! We look forward to hosting you again.

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The stay started off disorganized. The team sent automated messages about services and instructions, but they seemed uninformed about what they were sending. For example, I received an offer for an early check-out discount, but when I inquired, they said it wasn’t available. After sharing a screenshot, they replied, “Let me check with management—I wasn’t aware” Upon arrival, another family was mistakenly sent to our BnB, which added unnecessary stress. Throughout the stay, communication was inconsistent. Every question required checking with management, and even when they promised a reply in 1-2 days, I had to follow up to get answers. The house was as pictured and mostly clean, but note that toiletries are limited to a mini-sized 2-in-1 shampoo and conditioner, with no body wash provided. Thank you for discounting the cleaning fee due to these issues. I hope this serves as constructive feedback: better communication and team coordination. Note: short check out to do list 👍🏻

Samantha L - Posted: 1/7/2025

Hi Samantha. Thanks for taking the time to provide your feedback on your stay. We are happy to hear that you enjoyed the home as it is one of our new favourites. We reviewed our Team's communication with you and could not agree more that the level of service provided was far from optimal. Please accept our apologies for this service issue. We pride ourselves in our Guest communication and consistently score very high in reviews, but acknowledge this was not your experience. We found that the team member assigned to your communication was a recent hire who was experiencing a high volume of work during your check-in. While the check-in mixup was quickly resolved, we understand this wasn't the way you wanted to start your vacation. To ensure this doesn't happen again, we paired our new team member with a mentor and have extended their training period. On the topic of communication. We are required to escalate all compensation requests to our Management team. We understand that in real time these delays can be frustrating, but we try very hard to minimize these wait times. We acknowledge that while the holiday season is a very busy time for us, our service level has to be better. At the very least, any delays should have been better communicated to you. Thanks for your honest feedback Samantha. We appreciate it and only take it as constructive. We certainly hope to host you again in the future.

propertyvalet-fr.ca personnelle

This property is 100% fantastic! Hosts are super fast responsive. The property is spotless, pristine clean and stocked above and beyond expectations. An absolutely lovely family getaway pre-Christmas. We would highly recommend this property and these hosts.

Lynnette S - Posted: 12/23/2024

Hi Lynnette, your feedback made our day! We're so glad you enjoyed our place, and we hope to see you again on your next trip.

propertyvalet-fr.ca personnelle

Good

Umer S - Posted: 12/21/2024

We're glad to know you feel this way! Hope to see you again soon.

propertyvalet-fr.ca personnelle